Vista Breeze

Very easy check in and out. Very clean and beautiful cabin. Would definitely rent again.

Everything was geeat

As always excellent customer service!!

Great! Very easy to make reservations and receive instructions on what we needed.

Good

Awesome

Prompt and courteous service

The cabin is phenomenal. Spacious and perfect for 6 people. The location was way off for us, however. We were under the understanding that the location was close to Veteran's in Sevierville and it was much further down 411 than we like. If patrons don't mind the drive, it's a great cabin. Very clean and very spacious.

Wish we could stay longer! Everything was good, we truly enjoyed our stay. Wish we had a grill

Great experience.

Very nice place. Could have used more towels

Everything was clean. Loved the Christmas tree. Had a great time.

Great

Lovely cabin. Close to all attractions. Would highly recommend this cabin.

Our stay was absolutely wonderful, we couldn't ask for a more perfect cabin,the amenities were fabulous. Had several small issues when we arrived but they were taken care of very prompt and professionally.

Check in and check out was easy. Everyone was very nice that we talked to.

Beautiful cabin, even better than the pictures! So spacious and peaceful. Plumbing leaked and lots of bees but we loved it overall and would stay there again!

The house was amazing. The kids loved the gameroom and rhe theater room. The hot tub was a plus. Views beautiful.

Nice cabin easy checking and out process

The cabin was great, the only issue there was were little things that weren’t working.

We loved the cabin!

Very easy check-in

The cabin blew us away. From the location (which is absolutely beautiful sitting at the top of a ridge) to the cleanliness and the close location to all the hiking we wanted to do, it was perfect. We were able to be on the trails we wanted in 30-45 minutes and after a long day of hiking, we were able to come back and relax in the hot tub and/or watching a movie in the theatre. All in all, it was exactly what we needed to get away from everything and reconnect with the outdoors. We were so impressed and are already looking at coming back in April of next year with our kids and other family members.

All was good and I can't wait to get the family back in one of your cabins It was clean our check in was smooth I have no complaints at all a great experience my wife and I have used cabins several times in the past but the children 14 and 16 this was the first time and they loved it Thanks for the memories

Great experience , nice clean luxurious cabin

Everything was great

Great stay and beautiful cabin!!! Easy check in and check out!!

From the moment we walked in we knew that we were in the perfect place. Vista Breeze was a charming, relaxing space with plenty of built in entertainment for the kids. We had everything we need for our week away from home. Will definitely be back.

The cabin was amazing - the staff extremely helpful. Overall could not have been any better

Great

The cabin was beautiful and so comfortable. I was especially pleased with the drive up to the cabin, wasnt too steep or difficult to find! Miss Vernell was absolutely wonderful and explained every detail with a friendly, pleasant response. I definitely would stay at Vista Breeze, Timber Tops again!

Cabin and service was awesome, will be staying again!

Good

Great cabin I will return soon!!!

Excellent

Everything was perfect, we did have a small snag when we arrived but it was addressed quickly and it was smooth sailing from then on.

Overall the cabin was nice and and for the most part clean. . My husband and I stayed in the MBR suite....the bed was uncomfortable.

The cabin was beautiful and clean. It was ready before 4:00 pm, which we never had available early at any other services for other cabins. Once we settled in we never left. Check in and out were easy and the agent who called with our door and alarm codes was very pleasant. I would definitely use your service again. We visit the mountains quite often and have stayed in various cabins, some even twice.

We really enjoyed the roominess of the cabin.

Beautiful, clean and secluded cabin! We loved the views!

We’ve stayed in a different cabin every year for the last 5 year and my wife and I have decided that we want this cabin every year going forward. GREAT CABIN !!! Had an issue w/ the AC but our man Shelby went above and beyond in taking care of us.

Cabin was absolutely gorgeous. Very spacious. We will definitely book this cabin again.

The cabin was beautiful. Loved drinking coffee on the porch and admiring the view.

Everything was absolutely beautiful

Our family had a wonderful stay! We enjoyed having some down time and relaxing in the hot tub and hanging out downstairs in the game room!

We have stayed in this cabin before. Love the location and floor plan. Would have been 5 stars, but disappointed in cleanliness. Needs more attention to dirt on floors and excessive spiderwebs.

It's a beautiful place, we thought we would see some bears

We got there later than we had planned so it was dark and we were ready to relax. Had a little trouble with getting into the door but it was nothing but a quick phone call away. Didn't take more than a few minutes for instructions. The cabin actually was nicer than we expected. Vista Breeze had lots of space, the rooms were a great size especially the downstairs area with the games the kids enjoyed, the pool table which we enjoyed and the recliners to watch movies we all enjoyed. The kitchen had enough dishes to make meals for breakfast lunch and dinner. Can't complain about the cleanliness it was up to par. We appreciate the minor details like the way the beds were made up and the towel and washcloths that were rolled up and placed on the bed. We enjoyed the screened in back deck, for that, we could enjoy the outside minus the bugs. The only negative we had was not being able to adjust the temperature. 70 degrees was a little too warm for us especially when we sleep but also during the day specifically when cooking or just lounging. Also, the upstairs showers, they are a little small for our liking. We had to do military showers because the shower head only adjusted upward. I am 5'6" and even with the showerhead being adjusted as low as possible it sprays directly at my neck. So I had to wet myself, cut off the shower, wash, then rinse off. Be sure to take a shower cap if you don't want to get your hair wet or shower downstairs which is a shower/tub combo. Overall, awesome!!!!!

Service was great, the cabin was beautiful and it was just very easy and stress free renting from Timber Tops. It was wonderful making memories.

My stay was awesome. I have used Timber Tops three times. I am happy to say that it has gotten better with every stay . Thank you all for having great properties.

Lovely clean and beautiful cabin!

Fine except only left one garbage bag. I know you only provide starter supplies but in all the other timber tops I have rented they have left at least 2 for 6 people

The cabin was nice. There are a few minor issues with the cabin that need fixed or updated. The main ceiling fan was loud. The freezer was also loud. Also my kids noticed you couldn't play two players on the Pac-Man game. It would've been nice to have potholders there when we used the oven and a few hangers for all of the closets.

Cabin was very nice. Wonderful area with good view. Very pleased. One thing I would make a suggestion on. The showers in the two upstairs bathrooms are not useable for anyone inder 6 feet tall. The water ran over our heads hitting the opposite shower wall. We had to shower downstairs and that shower head needs to be replaced with one that provides full coverage. It only sprays in a wide circle making it difficult to rinse off. We lived with it and made it work. Just want you to know. And that is the only thing that kept us from giving 5 stars. Two very minor issues we had (alarm and internet) were resolved immediately and satisfactorily. Will definitely recommend to others.

could have more towels/washcloths when staying a week

We had a great time

Our cabin was very nice and clean. Will definitely stay with timber tops on our next visit.

Good

It was a very nice cabin which we have stayed in multiple times. We had a great time lounging around and enjoying the beautiful mountains. The customer service was great and we had no issues or stressful situations to deal with. Thanks.

Cabin was what we expected no surprises. Staff very friendly and helpful.

The cabin was as it was described. We also liked the free tickets for entertainment.

Customer service was very polite and everything was set up and ran smoothly. Our Cabin, Vista Breeze had a great location and we loved that we were provided a map with alternate routes into Gatlinburg and Pigeon Forge to which we never had to sit in traffic! The cabin itself was pretty nice. It did have quite a few spiderwebs inside, the clock on the wall didn't work and had a big chunk broken out of it and the air hockey table didn't work right. But oerall, we did have a fabulous time ad we were pleased with our experience.

Great cabin, location not as convenient as I would have liked. It wasn't as clean as I would have expected with the cleaning & service fees we are charged, doesn't seem like things are moved when cleaning & dusting. Otherwise everything was great!

Outstanding! Only complaint, smoke detectors did not work in the cabin.

Everything about the cabin was outstanding. We had an amazing stay!

Everything was great!!!! We really liked the cabin.

Everything was very smooth!

We LOVE the Vista Breeze cabin....in fact, this is the third time we've rented it. However, we were disappointed in the cleanliness of the cabin this time. The floors were absolutely filthy! Our feet/socks were black just walking around inside and the floor in the game room was sticky. We also noticed lots of mold near the window in the bathroom in the upstairs bedroom to the left. We have been renting with Timbertops for 16 years and will likely continue, but recommend quality control on the cleanliness. Thanks!

Check in and out was a breeze. Unit was as described, very nice.

Overall the cabin was wonderful. Only a few disappointments. The location of the cabin on the website is incorrect. So we thought we were a lot closer to downtown. Also the pictures showed 2 arcade games and their was only 1. The 1 wasn't working properly.

The cabin was beautiful, actually was exactly the way the pictures looked on the site. However, there were a couple of things that need some attention. One of the kitchen drawers was full of mouse droppings, thank goodness the mice never showed their faces but that was not a good look especially in the kitchen :-(. Also the sofa could have been replaced, it is very used and shows had cracks all in it, didn't make the cabin look as good for being a nice cabin :--(. Also there were alot of dead stinky bugs in the kitchen as well as in the bathtub of one of the bedrooms. Yuck. :-(.

There was some difficulty communicating with the staff. I have never stayed at a cabin in which you were not given directions until a few hours before your trip. We were not given driving directions or access info until we were halfway into our drive. We were fortunate to be in an area that got cell service.

Cabin was what we expected as we have stayed there before. There were some "stink bugs" and spiders, but we have come to expect some of that. The blender did not work. There were only two pool sticks and one was cracked which was a little disappointing. We also had some problems with the front door lock as the door latch bolt does not align up with frame hole. But we enjoyed ourselves and would stay here again.

definitely enjoyed the place, not all the jets worked in the hot tub, did not use the fireplace due to loose wires in it, downstairs tub did not drain properly. Would definitely come back but would make sure everything was working properly

i think you all did a great job. our cabin was stocked really well with towels. we had to call maintenance a couple times for the bedroom downstairs as the bedframe was weak. we just finally put the matress and box springs on the floor. we also had a problem with ants in the kitchen around the sink. my husband calls them piss ants. aggravating but we got raid and took care of them

The cabin was amazing and met all of our expectations. However when we arrived we noticed in one of the bedrooms/bathrooms there was a HUGE ant problem that someone had obviously sprayed but forgot to clean up. The entire floor and whirlpool tub were covered with dead ants. This should have been cleaned up prior to our arrival. The overall cleanliness wasn't nearly what it could have been. After only a few moments in the cabin the bottom of my son's white sox were completely black. A little more effort and detail by housekeeping and this could have been easily rectified. Other than those points we were thrilled with the experience.