Always the best cabins with the most professional renting experience!

Loved the cabin. Plan on going back in the spring. Also had a bear at the cabin that made trip special

Amazing, everything you promised and more! We were so surprised that the cabin actually looked like the pictures posted....down to the placemats on the table! We posted some of our pictures on Facebook and have had many family and friends ask where we stayed and wanted your site information! Looks like you will be getting more business from us, our family and friends!

It had that WOW feeling when you first walked in.

Great! You responded very quickly to a plea for hot water. And answered an email right away regarding a soiled sheet. What more could I ask. Any special s for renting from you all next summer!. Love the Lingerlodge

We absolutely loved everything. Not a single complaint. Cabin was clean and beautiful.

WE LOVED THE CABIN! but the directions could use a little more detail. if we travel in a group again we will be renting this cabin. hands down the best.

The cabin and view were breathtaking. It was spacious and enough room for everyone.

we have stayed at this cabin now 4 different times. the accommodations are perfect for our group of 4 couples. We especially like the fire pit. It allows us the opportunity to sit and enjoy the scenery and one another's friendship

Excellent customer service.

The cabin was well maintained and equipped. We had 9 people staying there and it was enough room for all. We did have an issue with a leaky toilet but I called Timber Tops and within a few hours the whole issue was fixed. I was very pleased with the speed with which this was handled. Check in and check out was very easy

Most things were great except That the water kept going out, the bathtubs jets are super moldy, there's broken furniture, no vacuum was provided.

We loved the accommodations, clean and well stocked. Getting there was easy. We had trouble with the security system and security responded quickly and were concerned for our safety.

The cabin was beautiful and very comfortable for all of us.

The cabin was beautiful and very clean. We enjoyed every minute spent there. Beautiful view

This was our second year in a row and it was the same fantastic experience, actually better!! The cabin was super clean and loved the new furniture!!

Great cabin. great time. Will definitely be back.

Love Linger Lodge. Our favorite cabin but some updates seriously need to be made. Mattress in the downstairs bedroom, TERRIBLE! Also, the drain in the tub does not hold water. Some of the door locks stick. Someone needs to look at the dryer. Major fire hazard. Was taking way too long for some towels to dry. We pulled the dryer out away from the wall and you could see the dryer vent was twisted and bent. Usually when we stay there is a small box of laundry detergent and coffee, neither of those were available this time. Loved the updates of furniture in the living space downstairs, now , please do the bedrooms. 🙂

Fantastic place. Was well kept and clean. No issues at all. Everything that we needed was provided inside. Will definitely be back in the future!

Beautiful view. Cabin as advertised and shown in pictures. Notable problem... living room windows leaked during storm into electronics and downstairs bed needs to be replaced as it is caving in. All other acccomidations were outstanding!!! We thouroughly loved our stay.

Booking process was easy. Everyone was very helpful, including the check-in procedure

Repeat customer Beautiful weekend

Excellent reservation setvice (Gina). Very nice. 2 failures: 1) hot tub was locked. I paid for this and wasn't able to use it. False advertising. 2) wi-fi wasn't useable. Your password was not accepted. I paid for this service but received nothing. False advertising.

The cabin was beautiful, the view was beautiful. Overall it was a really nice place. There were a couple things I'd like to mention. The hill between Linger Lodge and the cabin next door is covered in garbage. It was really sad to see such a beautiful area looking so poor. Also the lock was never removed from the hot tub had to call maintenance to come out the next day and open it. A very minor detail. Everyone was very nice during booking and answered all my questions.

We enjoyed our cabins and the views. We look forward to coming back January 2018.

Overall it was great . The accommodation at Linger Lodge was better than expected, very clean, kitchen wear, spacious and a great view.

This cabin was everything we wanted and more! We will for sure be booking another stay

Clean, everything was in working order

This is our third time staying in this cabin, 3 out of the last 4 years. It is set up perfectly for 4 couples who enjoy a nice view, a hot tub and the fire pit. The only challenges we had this year are the facts that I called at 3:15 since we were in town in hopes of getting early access to the facility. We were told that the facility was still being cleaned. We sat in the driveway of the cabin as the cleaning company left at 4:00. It took over 35 minutes for someone to answer my call giving us the access code. This was frustrating. On a minor note the toilets were not perfectly clean. We want to rent this facility again next year. I will be in touch.

Pretty good overall. Only complaint is I asked for a motorcycle friendly access cabin. This cabin is "not" motorcycle friendly due to incline. If we had not had a car show up, we'd have been stranded at the cabin. The inconvenience of dealing with the incline wasn't worth damaging the bikes. Other than that it was a beautiful cabin & location.

The cabin was excellent. The hot tub was junk. Did not operate correctly,very few jets and half of them didn't work. A cabin of that caliber should have everything top of the line including the hot tub. FYI,there are wood bees doing a lot of damage. You can see inside shavings by the tv in the living room and outside on the same wall.

Timber tops staff were very attentive to any of our needs that we had.

We enjoyed the beautiful layout with the gorgeous view! You do need a more secure trash bin to keep momma bear from being able to raid it & litter the mountainside. The showers must be on a timer or something because we experianced them shutting off while we were all lathered up & had to wait 2-3 minutes for it to come back on! Overall we loved it & would recommend it to other families as well! We were 9 people with the youngest 17 & had plenty of room to stretch out play pool & watch the olympics either upstairs or down. We also had an alarm clock in a cardinal that would show up @ around 7:30 every morning & bang up against the picture window. After going outside & looking at the window we realized the 3M reflective film on the window made for a mirror so the cardinal was trying to visit his buddy! We got some good close up pics of him!

Love the cabin and view. Would definitely come back. The lock on the dumpster needs to be fixed, which led to a too close for comfort Bear encounter. I would also suggest a courtesy call from the office within 24 hours of check....just to see how everything is going.

Overall we enjoyed our stay. The cabin was beautiful but the bathrooms were somewhat dirty. The toilets had water rings in them and there was hair in the bath tubs. Other then that everything seemed fairly clean. A suggestion I would like to make is that there be clearer and more enhanced communications within the emails and what all the "extras" that are sent out are about. For instance the text for discounts, the coupon for the Dixie stampede, etc. it was all just attached via email and I didn't understand some of them and what they were about.

Couple of minor issues with hot tub maintenance, cabin cleanliness, and cable. However someone was out to deal with these in a matter of hours. Very prompt.

The cabin was excellent and far exceeded our expectations! We had 4 couples staying and it was beautiful and spacious for all!

Overall stay was good, some maintenance issues. Ran out of garbage bags and was told we had to buy more if we needed more. No fire wood for fire pit outside, should have at least one bundle for guests. We were there 6 days, trash was not emptied one time Downstairs couch really needs replaced, very wore out.

We've stayed in 5 or 6 cabins and Linger Lodge was the best yet. Beautiful view! Great fire pit, great open space for a family to gather, well equipped, and comfortable. The only negative was the internet was painfully slow and intermittently wouldn't allow us to log on. Timber Tops always does a great job and we will definitely return to this cabin!

Our stay was great. Lodge house was equipped with everything we needed.

Linger Lodge was a fantastically beautiful!

The cabin was very nice. Enjoyed the beautiful mountainous views and the landscaping around the cabin was very pretty . The firepit area was an excellant place for our family to gather in the evenings. Special note: The outdoor chairs had been stained and were wet for 2 days.

1st rate place to gather with friends and family.

Our bunco group of 8 has been coming to Gatlinburg now for 13 years and we have been using Timber Tops now for about 9 of the years. This was our 3rd year staying in Linger Lodge, we love the chalet. I did want to report a few issues this year though. I was not able to talk with anyone when I checked out yesterday, so I will leave my comments here. The TV in the main living area has apparently been put on "Parental restrictions". We have never experienced this before and were not able to watch some tv shows because we couldn't fix the remote to unrestrict the channels. We weren't watching anything that we weren't suppose to either. The 1/2 bath on the main floor runs all the time if you don't jiggle the handle. We kept a close watch on it when we were there, but can't say anyone else will. It will run continuously too if you don't jiggle it. On the top floor where the 3 bedrooms are, at the top of steps, the bedroom on the far right does not have working plugs in the bathroom. We reset our blow dryers to make sure it wasn't the hair dryer, but it did not help. We just used a plug in the bedroom itself, but made a little difficult getting ready. This is just a suggestion, but one of the reasons we really like the chalet is because of the outdoor space! We really enjoy the fire pit and always bring our own wood to do so. However, the rockers are starting to be in bad shape. Some of us had pants/sweats that snagged because wood is getting in bad shape. The picnic table is not stable at all. When I personally went to sit down, The whole table flipped with me because it is so flimsy. I am not a big person at all either. We didn't use it after that because we weren't sure it would even hold us and we didn't want to break it. We will definitely rent this same chalet again next March, but it would be great if the outdoor furniture could be made a little more safe. We really do use that area.

loved the ease of making a reservation and check in. cabin was ready to go at promied time and we appreciated it since we hit the doorstep tired and thirsty. great great great views! did have a problem with the trash. i called when we checked out and nobody ever called me back. ended up driving away with trash overflow---which i don't recommend.

Simply amazing

The Linger Lodge cabin is beautiful and the view is really spectacular! The only negative feedback is 1) the commode in the master bath leaks some around the base; 2) the carpet is worn on the stairs; and 3) the bedspreads in the upstairs rooms need to be replaced. Other than these things, the cabin was everything we could ask for.

The cabin and view were breathtaking. The cabin had a perfect layout for a big group and we were able to enjoy the view from any window. The porch was one of the best parts. The cabin was very clean and well-kept...with modern style. The fire place on the front was a cherry on top. All around, the cabin was very nice. However, the hot tub was broken the whole trip. In the winter months, most people purposely pick a cabin with a hot tub with the intent to use it the whole stay and we only were able to use it the last couple hours of our trip. The staff at the timber tops office were more than happy to help and send the maintenance guy out. The man who came to fix the tub spent hours fixing it and put a lot of effort in it on a Friday and Saturday night...which, was very very kind. However, the parts were broken and it took too long to fix to enjoy that feature. Also, the ice machine in the freezer was not working very well and we had limited amounts of ice unless we traveled to the store. Overall, it was one of the best cabins my group has ever stayed at.. just had minor setbacks.

I enjoyed every minute of linger lodge. The view is amazing just to wake up and walk on your balcony watching the sunrise. However, it was kinda scary at night times with all the crazy turns and hills. The customer service was awesome after we got lost a couple time they walked us through the directions to make sure we arrived safely. Our cabin was ready early as well so that was a plus to. Overall that's one of the best and spacious cabins I've ever stayed in. Thanks timber tops

The cabin was spotless and in top condition. We loved the fire pit!!

Linger Lodge is simply gorgeous. My entire group enjoyed our stay. Hiwever, the carpet needed shampooing and the bed spread and pillow shams in the upstairs bedroom was dirty. Otherwise, our stay was beautiful.

Our cabin had nice features and a great view. The fire pit was very enjoyable in the evenings. We were very disappointed that the cabin was not available until almost 5:30 on 10/4. Additionally, the fireplace did not work and we lost two days of enjoying the fire before it was fixed. Your agents tried to be helpful in addressing our needs but I think some things were out of their control. Overall it was an enjoyable stay.

Your staff is always available and responsive to all requests. You provide good information before and during the stay. You were even nice when I called about something that was in the packets that I knew you didn't supply, but my friends didn't trust me/read the info I sent. I wish you had an easier/better way to handle credit card transactions, such as taking PayPal or signing digitally. It's hard to email and fax without an added cost for scanning or faxing. We stayed in Linger Lodge and have some feedback on how to improve that cabin. - The master bedroom toilet tank leaks a little and there's not good water pressure there. It seems to be fine elsewhere. - The cabin lacks some utensils: grill tools - there are none so we had to improvise, metal or high-heat silicone tongs for making bacon in the kitchen, a wine opener. - It could use some more kitchen towels. We only had 1-2 instead of the usual 3-4. - The hot tub jets do not all appear to work. There's only one speed when it seems like there are buttons to ramp it up to higher speeds, but it doesn't. - The toaster only works on one side. We didn't use the toaster oven. - It doesn't seem to have all of the DirectTV remotes especially on the 2nd floor. We were able to use the boxes to change channels. - There were extra sheets for the couches, but it could use 1-2 throw blankets to cover up with. Also, we had a bear visit us on Saturday. It was able to move the trash can latch, open the trash container, and take some out. We took heed not to feed it and kept our distance. The cabin is well marked not to feed the bears and this was not our first bear encounter in a Smokies cabin. You might want to put a better lock on the outside bin, a more bear-proof one. The password for the Internet was wrong, but the tech that came said he'd switch the signs. Hopefully, the call-in notes get updated also. We would still consider our experience excellent as Timber Tops really is the best! We will continue to recommend.

The cabin was clean and welcoming. There were six adults and five small children in our group and it was spacious enough for all. Beautiful location--good road.

The windows are amazing! Everything was clean and the house was comfortable. The only complaint was the water pressure in the showers.

The cabin was very nice. We had a awesome time!!!

Beautiful views, beautiful house lots of space! Love that all the beds are king size! The fire pit area was amazing along with the wrap around decks! Fast serice response time! Great experience would come back!