Afternoon Delight

Had a problem with cable TV. Brian came out and found it needed a Spectrum man who then replaced the box. That solved our problem and making future renters happy too! Brian was extremely helpful and personable. Timber Tops staff are always helpful!

Everything was right on time

Reservation and checking in/out were easy, trouble-free

Great job from start to finish!

Thanks to the person that cleaned off the leaves from the road on the hill to the cabin!

Easy to book. Check-in/out process is a breeze. Staff is friendly and helpful. Beautiful place!

Wonderful

The cabin itself was amazing. No neighbors, hot tub was hot and useable, the beds were amazingly comfortable. The road to the cabin wasn't too terrible to drive on. I've driven on worse inclines and narrower streets. It was right in between Gatlinburg and pigeon forge so convenient for both towns. I highly recommend

Very wonderful

My teenage daughter and her friend had bad experiences with the TV and they came right away and fixed the problem Greatly appreciated

We really like it. Especially early in the morning when the birds sing under the window, our kids liked to see different kinds of birds, so every morning begins with a smile, that was unforgettable. Thank you Timber Tops.

Great

Everything was great!! First time there and it was beyond amazing. My only thing was that it was really scary driving up the mountains due to the roads and there were no light poles and it was completely dark. My overall experience was wonderful. I would only recommend more lighting and gates built on one side of the road while driving up the mountains, it can be a little dangerous due to the road being so narrow.

The cabin was wonderful. We loved the privacy of it. The hot tub was wonderful and relaxing listening to the sounds of nature. The jacuzzi was just what we needed when we got there. All in all it was a great visit for us. Just a few suggestions: there needs to be a rug inside the door to the porch to keep from tracking up the floor, the one outside didn't quite help enough. Also, a handle on the wall for the jacuzzi tub to help get in and out. As for the coffee pot, guests need to know to the bring the cone filters, not regular ones like we did.

Easy check in, easy check out. Loved the cabin - quiet, dead end, surrounded by the woods. Easy access to PF and Gburg.

We had a very great stay !! Very clean place !

Very clean

Loved the cabin and its convenient location. Helpful staff, good communication.

Great

The hot tub was awesome the cabin was nice

The cabin was wonderful. Definitely exceeded are expectations. Stocked nicely with everything that we needed for a comfortable stay. We used and enjoyed the Timber Tops entertainment package provided with our stay and enjoyed a few shows. The people we dealt with were exceptional. We loved our secluded cabin in the woods.

Hot tub was horrible! The rest was good.

The cabin was very nice and the staff was so helpful!

Jennifer and Robin were very very helpful to us. Very courteous and very patient. With our reservations to directions to the cabin.

The cabin was very nice, comfortable, cozy, and very clean. The only issue we had was squirrels providing early morning wake up calls , running around in the ceiling. The furniture in afternoon delight is ready for an upgrade also.

The cabin was perfect. We were celebrating our 25th wedding anniversary.

Great customer service. Everything went as planned.

Great location and facility.

The cabin was good except for the squirrels that got us up in am! They were in rafters of roof.

Loved location.

Very good. Not a lot of water pressure in the showers and the hot tub didn't have much pressure with when then bubbles came on. Everything was great!

Clean, well stocked, professional, easy to use/access, good communication before the trip.

Very good

Wonderful

A couple issues should have been resolved prior to our arrival but overall was a great experience and I would highly recommend timber tops

We had a wonderful weekend. Everyone was courteous and professional, even allowed us to check in early. The cabin was nice and clean, but it was a little dated. Staying in a cabin can cost a little more, but we have always been happy to do so because they are always so spacious, modern and clean. We just expected that again. After it's all said and done, it wasn't enough to ruin the weekend. Just wanted to let you know.

Quick, courteous and friendly service. Fast repair service of cabin issue. Loved the rain and time of year, cabin made it cozy.

We had a couple of issues with the cabin. The hot tub wasn't working (they came the next day to fix it but the jets still didn't work properly). The dart board had no darts with tips, so we went and bought our own, and batteries for the board itself, but it was broken. They did turn the fireplace on early which was great!. There were no sheets for the pull out couch either.

Everyone I spoke with was very helpful and friendly !

Always a great time with Timber Tops! We haven't went with any other company since finding you!

Everything was excellent more than I expected because from my experience most rental don't post the right pictures.

Great stay. Easy check in and check out. We will come back.

Clean a little further out then I would like .