Treetop Retreat

To start, the rental process was very easy. The cabin we stayed in was amazing! The view, the accommodations, the serenity etc.

Very nice view, good privacy. Cottage is very comfortable. The outdoor fireplace is fantastic.

It was everything we were looking for. We stayed with Timber Tops 4 years ago and had a great experience. One new thing we especially liked was that we were able to get check info via text and didn't have to physically go anywhere to do it.

Great! Really nice cabin and excellent customer service.

Easy check in, cabin was good.

It was an amazing stay. Only had one issue with the sink, but we called the company and they sent someone out the same day and had it fixed by the time we got back from our day exploring the area. Additional toilet paper would be helpful. The view and experience from the porch was AMAZING!!!

Easy

The cabin was so inviting and spacious. We were three 70+yo ladies on our first getaway. The view was amazing, Loved the hot tub, the rockers and the swing. We did have two suggestions. Painting the big porch step a different color or reflective tape would be a safety thing. Also, hangers would have been nice. We didn't think we would have to bring them. All in all we loved the stay.

The view from the back deck of the cabin was unreal, it looked like a painting. The cabin was clean and had everything we needed for our stay. The only downside was the dated bathrooms but you can easily live with that once you see the rest of the cabin, inside and outside!

We had an issue with the hot water and Karen made sure it was resolved. She is very courteous.

The cabin was just wonderful with stunning views and priceless privacy for our family getaway!!

We had such a relaxing week at this cabin with family. Cabin was beautiful with such a beautiful view . Our favorite cabin by far. Fireplace outside was a great bonus that we loved .

Wonderful

cabin was great! mountain view was fabulous.cabin was easy to find.

Everything was set up very nicely!

Great view. Cabin was as advertised, if not even better. Clean and easy. Would definitely recommend!

Attentive and knowledgeable staff. Very friendly and pleasing to work with.

The cabin was great! The only issue we had was we were set up for Express check in and you never called with the code. I called you guys and got it.

We have been using your company for our yearly visits for many years now and we love it every time!

Check in and out was so easy. Our cabin was absolutely perfect and the views were stunning. I wish we could’ve stayed forever.

Check in was excellent! p

Great stay. Cabin was clean and as described. Check in and check out was easy.

Great communication, easy check in and out!

From the staff to the cabin, everything was perfect. The cabin was gorgeous and close enough to everything while being peaceful. The view was truly amazing.

Very nice place. Only one floor, so those looking to avoid video game sounds while kids play must step outside. Other than that….beautiful place!

Beautiful cabin and view. Staff has always been polite, friendly, and helpful.

Great view....very clean

Our family get away was amazing. We have two babies, 5 and 2 and the snow made them so happy. We are looking forward to coming back in the fall. Thanks.

Cabin and location was good. Anytime we needed something the staff was able to get it for us. Overall a great experience and stay.

This cabin was charming, clean, and perfect for our family. We loved that it was secluded and had gorgeous uninterrupted views of the GSMNP. We even had a visit from Smoky the Bear! I wish we had known to bring more personal things, especially for the kitchen (no spices or condiments, no mixing bowls, and very dull knives), but that did little to affect our enjoyment of the cabin. The location was great - far from the bustle of Gatlinburg and Pigeon Forge and easy access to some less crowded park entrances. We really liked the hike to Gabes Mountain, near the Cosby entrance - we only saw a handful of other visitors. Our kids were sad to drive away from this lovely mountain cabin. It was the perfect escape. We look forward to returning next year!

Everything was great. The only complaint I have is the floor in the master bedroom creaks and is loud. Other than that we enjoyed it!

The cabin was clean. It was secluded and just what we needed. The view was amazing! The outdoor fireplace was perfect. We have stayed with Timber Tops for many years and have never been disappointed by the services or quality of the cabins.

We were able to check in one hour early, which was very nice. Our contact was friendly and welcoming. Everything was exceptional and very clean.

We really enjoyed staying at the Treetop Retreat. The Views were AMAZING!!! The cabin was bigger then what we thought it was going to be and very clean and cozy. We had some issues with the TV in the master bedroom and once we called for service they came out the same day. Come to find out we weren’t standing close enough to change the channels. The only thing that was missing was a closet in the master bedroom. We had to hang our clothes in the linen closet and on the curtain rod in the bedroom. Overall it was a Great Cabin.

It was a great stay. Everything was clean and neat. We enjoyed ourswlves very much.

Great! It was clean, cozy and the view was the best! It was a great memory for our son who departed for Army basic training, took him to Knoxville after check out for departure to Ft Benning. Great decor!

Great

Amazing experience from start to finish. Great communication, you made everything easy. Thank you so much.

Great rental experience from reservations, to paperwork, instructions and the cabin itself. I would definitely rent from Timber Tops again. The cabin itself was very clean, and exactly how it was described in the ad. My family and I very much enjoyed our cabin. Thanks for a wonderful stay.

Staff was very friendly and quickly responded to all Inquiries made process easy.. The cabin was great, way better than pictures. We have stayed in several cabins in the area and this one is at the top of or list....will definitely be back

Absolutely loved our stay at Tree Top Retreat! What a beautiful cabin and a spectacular view. We could not have been more pleased. I really wish the new owners would allow pets like the old owners did, that would be my only suggestion. Thanks for a great stay.