Heaven's Garden

Cabin was perfect for our Smoky Mountain experience! Cabin was clean and view of the Smoky Mountains was spectacular

Beautiful property and view

Information was clear and informative. Cabin was as described.

Cabin was great

Great

your staff is fantastic and are always a pleasure to work with.

Loved the accomadations. Wished it would have had a washer and dryer for our week long stay

Very clean and extremely relaxing, absolutely loved our stay!!

Cabin was excellent! Clean and well stocked with everything needed for our stay. View was amazing!

Heaven's Garden has amazing views. We had a great experience and would recommend staying in this beautiful cabin.

Heavens Garden was one of the best cabins we ever stayed in. Beautiful on the outside (looks like it had been recently stained) and inside. Very comfortable beds with two large bedrooms and bathrooms. Loved the large flat screen TV over the fireplace. Easy check in and out!

You did great.

Excellent cabin

Check in and check out was a breeze. We will be back.

Nice and comfortable cabin. Parking is definitely an issue.

The view was exactly what I was looking for.

Checkin people are great. Heaven's Garden is a lovely cabin with GREAT views after a short drive - don't even have time to get scared like SOME cabins. Glad Angie F is still a part of Timber Tops!

The cabin and the view were beautiful! Just like the pictures showed. Everything was clean and well maintained. Will definitely rent your cabins again! Amazing!

Beautiful cabin. Had an issue with one of the showers. Called and they had someone out in less than 20 minutes. He couldn’t fix it but it was late. They had it fixed the next morning. Best view we’ve had to date!

Timber Tops did well.

Everything great except parking. On a 1-10 the parking was a 3 at best

Cabin was wonderful, just wished for a washer n dryer. Parking was a little tight.

Great cabin, greater view.

We enjoyed all the Christmas decor all around the cabin. It was very festive and pretty. It was to bad what happened to my husband with his heart attack & having to leave early.😢

The cabin was great and just what we needed. Kitchen was well equipped. Plenty towels, soap in bathrooms. Even though there were tons of dead ladybugs or Asian beetles like they had been sprayed around the windows, the cabin was very clean overall. We enjoyed the cabin and loved the easy checkin and checkout.

Great! I have stayed in several cabins and the only thing I wish is they had is a better hot tub!

Everything was perfect. Very clean, as described, comfortable, and clean. Breathtaking views. Very peaceful. Only thing missing, was we didn't see any bears like we hoped. Would highly recommend this place, and would love to come back

The cabin was beautiful! It was super clean! There’s plenty of supplies. I always bring some because I do come to your captains a lot, but I really did not need to use any of my own. Thank you for all of the hard work that goes into preparing the cabin it was perfect. A couple things that I found were not a big deal, that I reported to the girl when I checked out. Couple of the drains were clogged. Which should not affect our week. In the back door that goes to the dock is a bit “Glitchy”quote. Otherwise everything is just amazing

Very easy to work with

We had a sufficient supply of towels. We enjoyed the spectacular view. We appreciated the contactless check in and the detailed check out instructions.

Cabin was nice. We enjoyed our stay. Would have liked a washer and dryer but other than that, all was good. We did do a towel exchange so that worked out fine.

Any contact has been courteous and straight forward. Easy to work with and a pleasure to use.

It was a seamless checkin process. the cabin was well appointed and just beautiful. The view was beyond compare.We would definitely stay here again.

We thoroughly enjoyed our stay in the Heaven's Garden cabin. Our only complaint is that the hot tub was not clean but other than that the cabin was great. We will definitely be back in the future.

Enjoyed the house,beautiful view,well stocked kitchen. Loved the electric fire place.

The view in the pictures did not do the gorgeous view justice. We had amazing stay and the cabin was clean, beautiful and well stocked for any needs we had. Will definitely be back and highly recommend this vacation to anyone. The staff was very courteous and attentive to any needs or questions we had. Thank you for a truly amazing views vacation.

We loved our stay at Heaven’s Garden. We had a contactless check-in and were able to go straight to the cabin. Everything was perfect!

We stayed with Amazing Views 6 years ago for our Honeymoon and returning to you all was fantastic. We loved our stay at Heavens Garden. The cabin was beautiful and location was perfect. Only thing was when we asked for exchange of bed linens the staff seemed like it was a odd request. I explained that it was because we had different family coming in and wanted fresh sheets for them. Even after explaining the staff seemed like it was a odd request. However they did accommodate and all was good. We really have no complaints and we look forward to the next time we get to stay with you all!

Vernell the rep was very friendly and knowledgeable. I’ve been using Timber Tops since 2007.

Customer service was very pleasant & professional.

The cabin was just as pictured and very clean. The view was amazing and the beds were very comfortable. Hope to use the cabin again next year.

You did very well

The cabin was very nice and we really enjoyed the view. We will definitely be back!

Wonderful

Beautiful and relaxing environment.

Cabin was wonderful!

The cabin was super clean, & I love how we didn’t have to actually go to the office and spend a lot time getting checked in. Someone called us when the cabin was ready (few hours early!) and gave us the door code and that was it.

Amazing

Great cabin, very clean.

The cabin was amazing. Customer service was great with any questions I had. Overall I will definitely stay there again.

We love Timber Tops. The representatives are always pleasant and helpful, courteous and prompt with questions or needs for your cabin rental.

We were able to check in early because our cabin was ready. The cabin was nice inside. There were some areas that were dusty and a little dirty but overall a nice place.

We really enjoyed our stay & the cabin was absolutely beautiful.

EXCELLENT

Heavenly Garden is a beautiful cabin with breathtaking views of the mountains. The cabin was super clean and the layout was perfect.

Everything was excellent - we stayed in this same property two years ago. It meets all of our expectations.

Everything was great from booking the cabin to checking in.

Very close to everything with private setting. View was wonderful. Clean and nicely furnished.

it was so peaceful loved the cabin will come back

Cabin was clean!! Nice location!! Awesome view!!!

Process pretty easy to book office easy to find

Very friendly and helpful staff. Cabin was beautiful.

We enjoyed our stay at Heaven's Garden. There were two couples of us and this was one of our best stays. The parking area was a little close to the road, but since there was only two other cabins beyond us it was ok.

Reservations were a breeze, the lady I spoke with over the phone was so sweet and nice. Check in was the easiest I have ever experienced. I will most definitely use Timber Tops for my yearly stay in the Smoky Mountains! Only Complaint, the couches in living room are very uncomfortable!

The cabin and amenities were great! We had two concerns: 1) a nail head in the middle of the second-from-the-bottom step of the stairway to the second level was poking up a little -- it may catch a sock and/or trip someone. 2) while we understand it is a rustic setting, there were a lot of cobwebs, and dust in some areas that shorter folks might not see (i.e., obvious to taller people -- top of the fridge, tops of the dressers and TV cabinets, back in the corners. Also, while the sheets and pillowcases were clean, we were a little surprised that there were not pillow or mattress protectors under them. These were only minor annoyances. The customer service, location, overall condition of the cabin, security system, cable and wifi made it a pleasure! We'll be back.

We were late in checking in, the staff was very helpful in getting us the map and code to cabin. It would have been nice to get the alarm code at the same time the cabin code was given to us though. but everything worked out.

Everything about the cabin was perfect. Only one suggestion is to have blowdryers- I thought there was so I didn't bring one.

The cabin was lovely and was a perfect size for our family. We had a wonderful time. Your views are amazing and a definite plus to the rental. The cleanliness was satisfactory but the hot tub was quite foggy, the windowsills upstairs had bugs and cobwebs, and the upstairs bathroom wasn't fully clean upon arrival. Everything else was fine.

Great stay

Everything was exactly as stated. The views were wonderful and the cabin was beautiful. Everyone I talked to was extremely friendly and helpful. I would definitely stay with Timber Tops in the future.

From check-in to check-out, our stay at Heaven's Garden was outstanding. We live in the area so most of our trips to Pigeon Forge attractions (Dollywood!) include hours of driving and parking. This time we chose to spend the weekend in a cabin. What a great choice!! Our time was now devoted to experiencing Festival of Nations and instead of the long drive home, we zipped right up to our cabin and enjoyed a true mountain get-away. We woke up each morning fully rested and ready to go again. We'll be back more often.

Loved it. Cabin was beautiful. Fully equipped kitchen was excellent for my family.

Love the quiet place!

Always great cabins, clean, and awesome locations. Always stayed with timber tops!!

We love this company. Only issue was the water in the cabin was creamy with an irony smell the last day we were there.

All good except we asked to not be able to p so high. Parking was dangerous for us

Your website is excellent with accurate descriptions and photos of the cabins. I spoke to a representative who helped me find the perfect cabin for our vacation.

The chalet was great. I would like to give a special thanks to Angie who help coordinate our visit. Her personality and manners are both super. Cheyenne could take a few lessons from Angie because she was very unpleasant during check-in...

Our last 4 visits to the Smokies have been at Timber Top properties, the last 2 were at the same cabin. We wouldn't use anyone else! The cabins are clean, and well equipped, and the beds are comfortable, and the views are always amazing! The only improvement I would like would be to have additional towels. It gets a little stressful trying to make the towels last for the entire week.